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Independent regulator and competition authority
for the UK communications industries.

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Stakeholders

Consultations, policies and information for our telecoms, broadcasting, spectrum and postal stakeholders.

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In this section

Broadcasting

Ofcom licenses all UK commercial television and radio services. Our Broadcasting Code also sets out the rules which television and radio broadcasters must follow. This section includes information for the broadcast industry, as well as our latest research and Broadcast Bulletins.

Consultations

Ofcom seeks people's views on a very broad range of policies; at any one time we will have a number of consultations open for comment. This area of our website explains how to find a particular consultation - and how to respond to our consultation teams.

Data and research

Ofcom regularly carries out research into the markets we regulate. This includes the Communications Market Report, our annual statistical survey of developments in the communications sector, and our annual reports into the consumer experience. Ofcom’s research also helps keep us and others informed on new technology developments and the impact that they might have on the sectors that we regulate.

Enforcement

When problems occur Ofcom has the powers to step in and take action for the benefit of citizens and consumers. This can involve encouraging competition or resolving regulatory disputes between communications providers. We also enforce consumer protection law, protect and manage the radio spectrum, and ensure viewers and listeners are protected from offensive and harmful material and treated fairly.

Freedom of Information

The Freedom of Information Act 2000 (the Act) establishes a general right of access to all types of recorded information held by public authorities.

Internet

Ofcom’s pioneering broadband speed research provided consumers with the first real picture of UK internet speeds. Find out more about that research, as well our work to encourage the rollout of super-fast broadband and measures to tackle online copyright infringement.

Postal Services

On 1 October 2011, Ofcom took over regulation of the UK’s postal services from the previous regulator Postcomm. Ofcom is responsible for safeguarding the universal postal service which includes a six day per week, one price goes anywhere postal service throughout the UK. This section contains all of Ofcom’s publications on post and archived documents from Postcomm.

Spectrum

Ofcom is responsible for managing civilian use of the radio spectrum. Our work involves releasing spectrum for new uses as well as developing policies to ensure that the spectrum is used efficiently.

Telecoms

Ofcom is committed to a thriving telecoms sector where companies can compete fairly and businesses and customers benefit from the choice of a broad range of services. This section is dedicated to information and research for the telecoms industry.

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Search Latest Documents

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Communications Market Report 2014

From smartphones to TV, from social networking sites to radio, everything you need to know about how we use our media and communications in 2013

CMR 2014 Site

International CMR 2014 Site

Got a deadline? Here are some fast facts about the communications sector. View facts & figures

Contact Ofcom

If you need help or advice please contact us using the details below.

Telephone
0300 123 3000 or 020 7981 3000

Fax
020 7981 3333

Text phone
020 7981 3043

Stay up to date

  • Broadcast Bulletin

    The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.

  • Competition Bulletin

    The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.

  • Media Literacy

    Information and educational resources on Ofcom's promotion of Media Literacy.

  • The Communications Market Report

    Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
    View our reports

  • The Consumer Experience

    Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
    View our reports

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