Ofcom review of additional charges

Consultation published 28|02|08

Update 05|03|10: We are reviewing and, if necessary, updating the Guidance on Additional Charges in light of the Supreme Court's judgment in the Bank Charges case, The Office of Fair Trading v Abbey National and others (http://www.supremecourt.gov.uk/decided-cases/docs/UKSC_2009_0070_Judgment.pdf). This does not affect consumers' and service providers' continuing obligations under the Unfair Terms in Consumer Contracts Regulations 1999 (the "UTCCRs"). We will continue to enforce the UTCCRs, as necessary and appropriate, pending publication of any further guidance or other information in this area. Consumers who have concerns about the use of unfair terms in contracts for communications services should continue to raise them with Ofcom in the usual way.

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