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A Review of Consumer Complaints Procedures
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A Review of Consumer Complaints Procedures
Statement published 22|07|10
Consultation Document
A Review of Consumer Complaints Procedures
(912 kB)
Full Print Version
Consultation Annexes & Associated Documents
Annex 8 - Consumer Complaints Market Research Report
(941 kB)
Report prepared by Synovate
Statement, Annexes & Associated Documents
A Review of Consumer Complaints Procedures
(945 kB)
Full Print Version
Consultation is now closed
Consultation Dates
Start date: 18 December 2009
End date: 12 March 2010