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Strategic review of consumer switching

Consultation published 09 September 2010

Following requests from stakeholders, Ofcom has extended the deadline for responses to the Strategic Review of Consumer Switching to 5pm on Friday 26 November 2010.

Consultation Document

Strategic review of consumer switching  PDF Document  (744 kB)

Full print version

Consultation Annexes & Associated Documents

Consumer Switching and Bundling  PDF Document  (397 kB)

Research prepared by Saville Rossiter-Base (September 2010)

Consumer switching: Experimental economics research  PDF Document  (443 kB)

Research prepared by London Economics

Ofcom Consumer Switching and Bundling  PDF Document  (9111 kB)

Market Research Data Tables

Switching phone and broadband companies  PDF Document  (72 kB)

Plain English

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Consultation is now closed

Consultation Dates

Start date: 10 September 2010
End date: 26 November 2010

Publication Type

Sector

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