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Strategic review of consumer switching

Consultation published 09 September 2010

Following requests from stakeholders, Ofcom has extended the deadline for responses to the Strategic Review of Consumer Switching to 5pm on Friday 26 November 2010.

In this section

Strategic review of consumer switching

Summary

How To Respond

Consultation Document

Strategic review of consumer switching  PDF Document  (744 kB)

Full print version

Consultation Annexes & Associated Documents

Consumer Switching and Bundling  PDF Document  (397 kB)

Research prepared by Saville Rossiter-Base (September 2010)

Consumer switching: Experimental economics research  PDF Document  (443 kB)

Research prepared by London Economics

Market Research Switching and Bundling Questionnaire  PDF Document  (195 kB)

Ofcom Consumer Switching and Bundling  PDF Document  (9111 kB)

Market Research Data Tables

Slamming and switching validation processes – International Comparison  PDF Document  (123 kB)

Switching phone and broadband companies  PDF Document  (72 kB)

Plain English

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Consultation is now closed

Consultation Dates

Start date: 10 September 2010
End date: 26 November 2010

Publication Type

Consultation

Sector

Telecoms

Show Responses

Related Items

Switching Working Group

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