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Revised statement of policy on the persistent misuse of an electronic communications network or service
In this section
Amendment to the statement entitled Revised statement of policy on the persistent misuse of an electronic communications network or service – published 10 September 2008
Amendment Published 30|10|09 : Following preliminary research carried out by Ofcom and representations received from industry, Ofcom has found some evidence that the timing of when an information message needs to be played in the event of an abandoned call in its present form may diminish the effectiveness of Answer Machine Detection technology.
Revised statement of policy on the persistent misuse of an electronic communications network or service
Statement Published 10|09|08
Consultation Document
Revised statement of policy on the persistent misuse of an electronic communications network or service
(457 kB)
Consultation Published 17|12|07
Final Report on Research into the Accuracy of Answer Machine Detection Technology by Verint Consulting, 28 July 2009
(858 kB)
The report was commissioned by Ofcom in May 2009 as part of its work on silent and abandoned calls. The report’s findings formed part of the preliminary research behind the Amendment to the statement entitled Revised statement of policy on the persistent misuse of an electronic communications network or service set out above. Please note that some of the information within the report has been redacted as it contains confidential information relating to specific businesses.
Statement, Annexes & Associated Documents
Revised statement of policy on the persistent misuse of an electronic communications network or service
(433 kB)
Full Print Version
Consultation is now closed
Consultation Dates
Start date: 17 December 2007
End date: 01 February 2008
Publication Type
Sector
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