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Review of postal users’ needs - A consultation document on the reasonable needs of users in relation to the market for the provision of postal services in the United Kingdom

Consultation published 16|10|2012

In this section

Summary

Review of postal users’ needs - A consultation document on the reasonable needs of users in relation to the market for the provision of postal services in the United Kingdom

Research Documents

Review of User Needs Deliberative Research

This is qualitative research conducted to understand the needs of residential and business postal users in relation to the universal service

Ofcom Review of User Needs deliberative research fieldwork documents - residential

Ofcom Review of User Needs deliberative research fieldwork documents - residential

Ofcom Review of User Needs deliberative research fieldwork documents - business

Ofcom Review of User Needs deliberative research fieldwork documents - business

Review of User Needs Quantitative Research

This is quantitative research conducted to understand the needs of residential and business postal users in relation to the universal service

Ofcom Review of User Needs residential data tables

Ofcom Review of User Needs residential data tables

Ofcom Review of User Needs business data tables

Ofcom Review of User Needs business data tables

Postal Services: a consumer perspective

Qualitative research with residential and small business consumers providing a consumer perspective on their experiences of postal services

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Consultation is now closed

Consultation Dates

Start date: 16 October 2012
End date: 18 December 2012

Publication Type

Sector