Consumer switching - A consultation on proposals to change the processes for switching fixed voice and broadband providers on the Openreach copper network

Consultation published 09|02|2012

Following a request from a set of stakeholders for an extension to the time period Ofcom has set for the receipt of responses to the latest consultation document, we have decided to extend the consultation closing period for all relevant parties. The new closing period will now be 8 May 2012. We believe that a 12 week consultation period provides an adequate amount of time for industry stakeholders to complete their review of our consultation and its potential impacts.

As a result of enquiries from a stakeholder in relation to our analysis in the consultation document, three points have been brought to our attention which we would like to clarify for all stakeholders. This is provided in the document here.