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Consumer switching - A consultation on proposals to change the processes for switching fixed voice and broadband providers on the Openreach copper network
Consultation published 09|02|2012
Following a request from a set of stakeholders for an extension to the time period Ofcom has set for the receipt of responses to the latest consultation document, we have decided to extend the consultation closing period for all relevant parties. The new closing period will now be 8 May 2012. We believe that a 12 week consultation period provides an adequate amount of time for industry stakeholders to complete their review of our consultation and its potential impacts.
As a result of enquiries from a stakeholder in relation to our analysis in the consultation document, three points have been brought to our attention which we would like to clarify for all stakeholders. This is provided in the document here.
In this section
Summary
A consultation on proposals to change the processes for switching fixed voice and broadband providers on the Openreach copper network
Consultation Document
Consultation Annexes & Associated Documents
Billing research 2011 slide pack
(422 kB)
Slamming research 2011 data tables
(237 kB)
Consumer Switching and Bundling
(397 kB)
Research prepared by Saville Rossiter-Base (September 2010)
CSMG model "Switching Options: An assessment of potential costs"
(547 kB)
Excel Model
Assessment of switching options (model)
(140 kB)
Excel Model
Applicability of the literature on price guarantees to the PAC and MAC processes
(111 kB)
Professor Morten Hviid, ESRC Centre for Competition Policy and UEA Law School
Consultation is now closed
Consultation Dates
Start date: 09 February 2012
End date: 08 May 2012