When problems occur Ofcom has the powers to step in and take action for the benefit of citizens and consumers. This can involve encouraging competition or resolving regulatory disputes between communications providers. We also enforce consumer protection law, protect and manage the radio spectrum, and ensure viewers and listeners are protected from offensive and harmful material and treated fairly.
Ofcom has three enforcement teams and you can find out more about their work through the links below. If you are a consumer and would like to make a complaint please see our Advice for Consumers pages.