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Independent regulator and competition authority
for the UK communications industries.

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When problems occur Ofcom has the powers to step in and take action for the benefit of citizens and consumers. This can involve encouraging competition or resolving regulatory disputes between communications providers. We also enforce consumer protection law, protect and manage the radio spectrum, and ensure viewers and listeners are protected from offensive and harmful material and treated fairly.

Ofcom has three enforcement teams and you can find out more about their work through the links below. If you are a consumer and would like to make a complaint please see our Advice for Consumers pages.

In this section


Broadcasting Sanctions Adjudications

All financial penalties imposed by Ofcom are held in our account with Office of HM Paymaster General (OPG) for the benefit of the Exchequer.

Advertising Complaints Bulletin

Advertising Bulletins published by Ofcom prior to the transfer of responsibilities to the Advertising Standards Authority on 01|11|04.

Audience Complaints

Complaints assessed under the Broadcasting Code

Competition and Consumer Enforcement

Competition and Consumer Enforcement Bulletin

The Competition and Consumer Enforcement Bulletin sets out details of investigations carried out by Ofcom’s Competition Group Investigations Team and Consumer Affairs Team into adherence with regulatory rules, consumer protection issues, competition issues and resolving disputes between communications providers.

Spectrum Enforcement

Spectrum Enforcement

Ofcom is responsible for ensuring optimal use of the radio spectrum. Enforcement is an effective tool for achieving this.

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Stay up to date

  • Broadcast Bulletin

    The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.

  • Competition Bulletin

    The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.

  • Media Literacy

    Information and educational resources on Ofcom's promotion of Media Literacy.

  • The Communications Market Report

    Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
    View our reports

  • The Consumer Experience

    Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
    View our reports