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Telecoms and networks

Over a quarter of adults (27 per cent) and almost half of teenagers (47 per cent) now own a smartphone

Over a quarter of adults (27 per cent) and almost half of teenagers (47 per cent) now own a smartphone.

Nearly half (49 per cent) of mobile subscriptions were contract in 2010, compared to 41 per cent a year previously.

An average of five text messages per day were sent for every person in the UK last year.

Some 28 per cent of UK adults people use their mobile phones for internet access.

Total telecoms revenues fell by 2 per cent in 2010.

Mobile revenues increased slightly (up 1 per cent), but fixed voice and broadband revenues continued to decline (down 3 per cent and 6 per cent respectively).

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 Smartphone data tables (Adults) 

 Smartphone data tables (Teens) 

A fifth (21 per cent) of adults with a mobile phone in Scotland now own a smartphone, below the UK average of 30 per cent.

Scotland has lower 2G mobile coverage (85 per cent of the population) than the UK average.

3G coverage is higher than in Wales and Northern Ireland with 84 per cent of the population having coverage from at least one operator.

There has been a 6 percentage point rise in the proportion of homes accessing the internet via a mobile phone, although at 21 per cent this is still behind the UK average of 32 per cent.

Scotland had the lowest proportion of homes connected to a fibre-to-the-cabinet enabled exchange in March 2011 at just 7per cent.

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Some 80 per cent of homes in Wales have a fixed line phone (85 per cent in the UK as a whole) and 87 per cent of adults use a mobile phone (91 per cent in the UK as a whole).

Nineteen per cent of people live in a mobile-only home - the same as 2010 but higher than the UK average of 15 per cent.

Some 29 per cent of mobile phone owners have a smartphone handset, the same as the UK average.

Consumers in Wales have the highest overall satisfaction levels in the UK with fixed (93 per cent) and mobile (95 per cent) telephony.

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Stressed lady on phone image

Take-up of both fixed (up 3 percentage points to 84 per cent) and mobile telephony (up 4 percentage points to 92 per cent) has increased over the last year in Northern Ireland, with both on a par with the UK average.

Almost a quarter of Northern Irelands mobile phone owners have a smartphone (23 per cent).

Overall, 89 per cent are happy with their mobile coverage (an increase of 8 percentage points from 2010).

This figure drops to 84 per cent in rural areas (compared to 92 per cent in urban areas).

Mobile phone take-up is highest in Northern Ireland, with 92 per cent of people owning a mobile phone (compared to 91 per cent in the UK).

Some 65 per cent of Northern Ireland residents use pre-pay or Pay-As-You-Go mobile.

While this figure has fallen from 73 per cent in 2007, it is still well above the UK average of 50 per cent.

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Eighty-five per cent of homes in England have a fixed-line phone and 92 per cent of adults own a mobile handset.

Thirty four per cent say that they use a mobile phone to access the internet, an increase of nine percentage points in the past year.

Nearly a third (31 per cent) of adults in England have a smartphone.

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Telecoms revenues increase while superfast broadband networks roll out

Total retail telecoms revenue across our comparator countries rose 1.9% from 2009 to 2010, following a fall of 0.4% the previous year.

UK consumers spent an average of £434 on telecoms services in 2010.

Take-up of superfast broadband in Europe is generally lower than in Japan and the US, but availability in the UK compares favourably to other European countries.

Growing smartphone and mobile broadband usage meant that UK mobile data volumes rose 124% in 2010, though this compared with a global growth rate of 159%.

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