Nearly nine in ten mobile users in Northern Ireland were satisfied with their mobile service in Q1 2012

Overall satisfaction with mobile phone services remained stable in Northern Ireland in the year to Q1 2012, with 88% of mobile consumers saying that they were ‘very’ or ‘fairly’ satisfied with their service, in line with the UK average of 89%. (Figure 5.10). Satisfaction was slightly higher in urban (91%) than rural (84%) areas, probably due to better reception in urban centres.