a a a Display Options Cymraeg
Follow Ofcom on Facebook Follow Ofcom on Twitter Subscribe to the Ofcom RSS Follow Ofcom on YouTube Follow Ofcom on YouTube

Independent regulator and competition authority
for the UK communications industries.

Search Ofcom


Consumer Bulletin

In this section

Consumer Bulletin  PDF Document  (2055 kB)

April 2014

Consumer Bulletin  PDF Document  (1083 kB)

December 2013

Consumer Bulletin  PDF Document  (596 kB)

Sept 2013

Consumer Bulletin  PDF Document  (426 kB)

June 2013

Consumer Bulletin  PDF Document  (324 kB)

March 2013

Consumer Bulletin  PDF Document  (388 kB)

November 2012

Consumer Bulletin  PDF Document  (281 kB)

July 2012

Consumer Bulletin  PDF Document  (289 kB)

March 2012

Consumer Bulletin  PDF Document  (271 kB)

November 2011

Consumer Bulletin  PDF Document  (309 kB)

February 2011

Consumer Bulletin (Plain Text)  RFT Document  (125 kB)

February 2011

Consumer Bulletin  PDF Document  (426 kB)

November 2010

Consumer Bulletin (Plain Text)  RFT Document  (109 kB)

November 2010

Consumer Bulletin  PDF Document  (319 kB)

August 2010

Consumer Bulletin (Plain Text)  RFT Document  (83 kB)

August 2010

Consumer Bulletin  PDF Document  (129 kB)

April 2010

Consumer Bulletin (Plain Text)  RFT Document  (61 kB)

April 2010

Consumer Bulletin  PDF Document  (168 kB)

December 2009

Consumer Bulletin (Plain Text)  RFT Document  (59 kB)

December 2009

Consumer Bulletin  PDF Document  (224 kB)

October 2009

Back to top

Stay up to date

  • Broadcast Bulletin

    The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.

  • Competition Bulletin

    The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.

  • Media Literacy

    Information and educational resources on Ofcom's promotion of Media Literacy.

  • The Communications Market Report

    Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
    View our reports

  • The Consumer Experience

    Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
    View our reports