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Television Access Services: Third Quarter Report for 2009

This is the third quarterly report for 2009 on the provision of access services (subtitling, signing and audio description) by broadcasters under the Code on Television Access Services during the first nine months of 2009. An explanation of the obligations applying to broadcasters is given in the first quarterly report for 2005.

The third report for 2009 shows that most broadcasters are exceeding their quotas for subtitling, audio description and signing. Ofcom continues to monitor compliance and we have been assured by those broadcasters who are not currently meeting their requirements that action is being taken to rectify this before the end of 2009. In addition Ofcom carries out regular audits of the access services provided by broadcasters.

Ofcom expects to publish its final quarterly report for 2009, covering the period January to December, in mid-February 2010.

Service Subtitling Audio Description Signing
Annual quota Achieved (Q1,2&3) Annual quota Achieved (Q1,2&3) Annual quota Achieved (Q1,2&3)
BBC One1 100% 99.8% 10% 15.2% 5% 5.1%
BBC Two 100% 99.9% 10% 12.5% 5% 5.8%
BBC Three 100% 99.9% 10% 23.7% 5% 5.5%
BBC Four 100% 100% 10% 19.7% 5% 6.7%
CBBC 100% 99.9% 10% 14.8% 5% 6.4%
CBeebies 100% 100% 10% 16.8% 5% 5.3%
BBC News 24 100% 99.9% Exempt 5% 5.2%
ITV1 (excl. GMTV) 89% 95.7% 10% 16.2% 5% 5.5%
GMTV12 89% 87.9% 10% 54.5% 5% 5.2%
Channel 4 89% 90.3% 10% 11.3% 5% 5.5%
Five 80% 82.8% 10% 14.9% 5% 5.1%
S4C 75% 91.7% 10% 11.7% 4% 4.2%
Level One
ITV2 60% 75.0% 10% 17.6% 3% 3.8%
ITV33 39.2% [35%] 80.1% 8.3% [8%] 14.5% 2.2% [2%] 3.2%
ITV43 35% 42.5% 6.3% [6%] 10.7% Alt4
CITV5 30.8% [29.4%] 49.9% 5.7% [5.6%] 11.5% Alt
GMTV26 37.8%* 54.1% 10% 35.2% Alt
E4 60% 71.3% 10% 14.6% 3% 3.6%
More 47 35% 90.1% 6.5% [6%] 7.1% Alt
Film 47 22.5% [18.3%] 77.1% 5% [4.7%] 11.9% Alt
Fiver8 16.3% [10%] 56.4% 4.5% [4%] 11.5% Alt
Five USA8 16.3% [10%] 35.9% 4.5% [4%] 9.9% Alt
Sky News 60% 70.3% Exempt Alt
Sky One 60% 66.6% 10% 22.5% Alt
Sky Two 60% 66.0% 10% 21.6% Alt
Sky Three9 35% 67.6% 6.3%[6%] 26.1% Alt
Sky Sports 1 60% 62.0% 10% 12.4% 3% 3.4%
Sky Sports 2 60% 62.5% 10% 13.4% Alt
Sky Sports 3 60% 65.0% 10% 14.7% Alt
Sky Sports Extra 60% 64.4% 10% 19.8% Alt
Sky Sports News 60% 61.4% Exempt Alt
Sky Movies Action/Thriller 60% 67.7% 10% 25.7% Alt
Sky Movies Comedy 60% 69.4% 10% 29.4% Alt
Sky Movies Classics 60% 62.6% 10% 21.1% Alt
Sky Movies Drama 60% 64.9% 10% 23.1% Alt
Sky Movies Family 60% 71.5% 10% 27.6% Alt
Sky Movies Indie 60% 74.0% 10% 25.1% Alt
Sky Movies Modern Greats 60% 64.2% 10% 24.1% Alt
Sky Movies Sci-Fi/Horror 60% 68.7% 10% 23.5% Alt
Sky Movies Premiere 60% 73.0% 10% 27.3% Alt
Dave 60% 66.8% 10% 26.0% Alt
Blighty 60% 68.1% 10% 32.0% Alt
Good Food 60% 62.7% 10% 14.2% Alt
Eden 60% 65.0% 10% 24.8% Alt
Yesterday 60% 63.8% 10% 18.6% Alt
Alibi 60% 62.0% 10% 12.9% Alt
G.O.L.D. 60% 68.9% 10% 27.4% Alt
Home 60% 67.1% 10% 19.4% Alt
Really10 35% 40.5% 7.8% [7.8%] 16.2% Alt
Disney Channel 60% 93.9% 10% 17.9% Alt
Playhouse Disney 60% 95.0% 10% 20.8% Alt
Disney Cinemagic 35% 99.0% 6% 12.1% Alt
Level Two
MTV 40% 53.3% 10% 11.7% Alt
MTV Base 40% 52.3% Exempt Alt
TMF 40% 64.2% Exempt Alt
Level Three
Comedy Central 20% 17.7% 10% 24.0% Alt
Nickelodeon 20% 49.0% 10% 15.7% Alt
Nick Toons 20% 49.2% 10% 7.6% Alt
Nick Junior 20% 21.6% 10% 27.1% Alt
Nick Junior 211 8.9% [8.0%] 24.6% 5.3% [5.1%] 21.3% Alt
Jetix12 20% 30.8% 10% 20.5% Alt
Cartoon Network 20.8%* 33.4% 10% 18.7% Sign-presented13
4 Music 20% 26.6% Exempt Alt
Animal Planet 20% 31.6% 10% 17.9% Alt
Discovery Channel 20% 26.4% 10% 13.0% Alt
Discovery Science 20% 32.8% 10% 10.5% Alt
Discovery Knowledge 20% 35.1% 10% 12.4% Alt
Discovery Home & Health 20% 26.7% 10% 10.7% Alt
Discovery Real Time UK 20% 25.5% 10% 10.6% Alt
Discovery Travel & Living 20% 48.1% 10% 18.0% Alt
Discovery Turbo14 3.3% 42.7% 3.7% [3.6] 21.0% Alt
Bravo 20% 51.1% 10% 18.9% Alt
Bravo 215 10.3% [9.8%] 38.5% 5.7% [5.6%] 22.5% Alt
Challenge TV 20% 41.7% 10% 17.1% Alt
Virgin 1 20% 51.4% 10% 11.9% Alt
Living TV 20% 48.9% 10% 17.5% Alt
Living TV 2 20% 34.6% 10% 11.4% Alt
Hallmark 20% 69.0% 10% 26.5% Alt
  1.  Occasional technical and/or operational problems led to a small shortfall in delivering against the BBC's 100% subtitling target.
  2.  As with news programming, GMTV1's live magazine programming is exempt from the requirement to provide audio description on grounds of practicality.
  3.  Twelve-month targets for ITV3 and ITV4 run from 1 November. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  4.   Alternative Arrangements: Channels with an audience share of between 0.05% and 1% have the option to either broadcast 30 minutes of sign presented programming each month or to participate in Ofcom approved alternative signing arrangements. The broadcasters indicated by 'Alt' have agreed to contribute funding to the approved British Sign Language Broadcasting Trust (BSLBT) which commissions sign presented programmes for broadcast on the Community Channel.
  5.  5 Twelve-month targets for CITV run from 1 March. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
    * These targets are made up of the 2009 quota plus any outstanding obligations from the 2008 quota.
  6.   We have established that GMTV2 should have been providing subtitling at year 4 quota levels (35%), in accordance with paragraph 27 of the Code, as its audience share for 2007 was just below the 0.05% threshold. This channel still has a 2.8% deficit to fulfill from its 2008 quota.
  7.  Twelve-month targets for More 4 and Film 4 run from 1 October and 1 July respectively. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  8.  Twelve-month targets for Fiver and Five USA run from 1 October. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  9.   Twelve-month targets for Sky Three run from 1 November. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  10.   Twelve-month targets for Really run from 23 February. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  11.   Twelve-month targets for Nick Jr. 2 run from 1 May. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  12.   This channel stopped transmitting as Jetix on 30 August 2009. The figures published in this report cover access services provided on this channel to that date.
  13.   Cartoon Network transmits 30 minutes of sign-presented programming per month to meet its signing obligations.
  14.  Twelve-month targets for Discovery Turbo run from 1 March. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.
  15.   Twelve-month targets for Bravo 2 run from 1 March. The annual targets shown in this table are a weighted average of those applying during 2009; the actual targets which apply across the Q1 to Q3 period are shown in square brackets.