Market Research Publications

UK audience attitudes to the broadcast media	May-13
Media Literacy Data: Consultation on the National Curriculum for Computing	Apr-13
Media Lives: Wave 8 2012 summary report	Feb-13
Children and parents: Media use and attitudes in the nations	Feb-13
The London 2012 Olympic Games: media consumption - Research Report	Dec-12
On-demand services: understanding consumer choices Annex 2: Audio visual content take up and viewing	Oct-12
Children and Parents: Media Use and Attitudes Report	Oct-12
Parents Views on Parental Controls: findings of qualitative research	Oct-12
Childrens TV viewing: BARB analysis	Oct-12
Websites visited by children: Nielsen analysis	Oct-12
Local Media Attitudes and Use data tables by Ipsos Mori	Sep-12
Freeview Interference: A quantitative research report	Aug-12
UK Audience attitudes to the Broadcast Media 2011	Aug-12
UK Audience attitudes to the Broadcast Media 2011 - slide pack	Aug-12
Measuring news consumption and attitudes a report by Kantar Media	Jul-12
Measuring news consumption and attitudes data tables by Kantar Media	Jul-12
Adults media use and attitudes	Mar-12
Media Lives Summary Report 2011	Feb-12
Ease of accessing bills	Feb-12
Protecting audiences in a converged world	Jan-12
Customer service satisfaction	Nov-11
Children and parents: media use and attitudes report	Oct-11
Media Lives	Oct-11
PSB annual report 2011	Jul-11
Media Tracker analysis	Jul-11
UK children's media literacy	Apr-11
UK Adults' Media Literacy Report	Apr-11
The Digital Day	Jan-11
Services for Disabled Users of Communication Services	Oct-10
Strategic Review of Consumer Switching	Sep-10
The Communications Market: Digital Radio	Jul-10
Quality of Customer Service Review	Jul-10
Review of Alternative Dispute Resolution and Complaints Handling Process	Jul-10
Audience attitudes towards offensive language on television and radio	Jun-10
HFSS advertising restrictions: Final review	Jun-10
PSB Annual Report 2010	Jun-10
Children's Media Literacy in the Nations: Summary report	May-10
Adults' Media Literacy in the Nations: Summary report	May-10
UK Adults' Media Literacy Report	May-10
Pay TV Statement 2010 (Annex 5, Competition Issues)	Mar-10
UK children's media literacy	Mar-10
The regulation of video-on-demand:consumer views on what makes audiovisual services TV-like	Dec-09
UK children's media literacy 2009 interim report	Oct-09
UK adults' media literacy 2009 interim report	Oct-09
The promotion of adult sexual entertainment and psychic premium rate telephone services on television	Oct-09
Research into the awareness and usage of Audio Description on television	Sep-09
PSB Annual Report 2009	Jul-09
Attitudes towards Sexual Material on Television	Jun-09
Commercial references within radio programming	Jun-09
Digital Lifestyles: parents of children under 16	Jun-09
Digital Lifestyles: Adults aged 60 and over	May-09
Digital Lifestyles: Young adults aged 16-24	May-09
Media Literacy Audit - Digital Lifestyles: Hesitants, Resistors and Economisers	Apr-09
Provision of Quality of Service Information	Jan-09
The consumer experience 2008 research report	Nov-08
People with visual impairments and communications services	Nov-08
People with learning disabilities and communications services	Nov-08
BBC Local Video	Nov-08
Review of Television Advertising	Nov-08
Annex 10 - Consumer research on pay TV	Sep-08
Annex 16 - Regional News	Sep-08
Annex 17 - Assessing the likely impact of ITVs regional news proposals	Sep-08
Media Literacy Audit: Report on UK adults from ethnic minority groups	Sep-08
PSB Review 2 phase 2: Annex 6 - Assessing the value of public service programming on ITV1, Channel 4 and Five	Sep-08
PSB Review 2 phase 2: Annex 7 - The future of public service broadcasting - a deliberative research report for Ofcom	Aug-08
PSB Review 2 phase 2: Annex 8 - Audience research slidepack	Aug-08
PSB review 2 phase 2: Annex 9 - Public service content online	Aug-08
Media Literacy Audit - Report on UK adults' media literacy	May-08
Media Literacy Audit - Report on UK children's media literacy	May-08
Annex 3 Media Literacy Audit - Report on UK children by platform	May-08
Annex 3: Media Literacy Audit - Report on UK adults by platform	May-08
PSB Annual Report 2008	Apr-08
PSB Review 2 phase 1: Annex 5 - The audience's view on the future of Public Service Broadcasting	Apr-08
PSB Review 2 phase 1: Annex 6 - PSB Review 2008 Research findings	Apr-08
Children in Programmes: An independent research report for Ofcom by Sherbert Research	Dec-07
Digital Dividend Review Market Research 2007	Nov-07
Annex A - Academic literature review - Maire Messenger Davies	Oct-07
Annex D - Future of children's programming - deliberative research - Opinion Leader	Oct-07
The future of children's television programming	Oct-07
Market Impact Assessment of the BBCs High Definition Television Proposals - A report of market research conducted for Ofcom by Illuminas	Sep-07
HD Ready TV sets: Mystery Shopping survey	Jul-07
New News, Future News - Annexes	Jun-07
Ofcom research into illegal broadcasting in the UK	Apr-07
Public Service Broadcasting: Annual Report 2007	Mar-07
Digital Dividend Review - A report of consumer research conducted for Ofcom by Holden Pearmain and ORC International	Dec-06
Radio Advertising Market Research	Oct-06
The Provision of Current Affairs	Jul-06
Media Literacy Audit: Report on media literacy amongst children	May-06
Media Literacy Audit: Report on media literacy in the nations and regions	Apr-06
Media Literacy Audit: Report on media literacy amongst adults from minority ethnic groups	Apr-06
Media Literacy Audit: Report on media literacy amongst older people	Apr-06
Media Literacy Audit: Report on media literacy of disabled people	Apr-06
Summary of research on ease of use of domestic digital television equipment	Mar-06
Media Literacy Audit - Report on adult media literacy	Mar-06
The representation and portrayal of people with disabilities on analogue terrestrial television	Dec-05
Smoking, Alcohol and Drugs on Television	Oct-05
Consultation with Young People on the Proposed Ofcom Broadcasting Code	Sep-05
Language and Sexual Imagery in Broadcasting: A contextual investigation	Sep-05
A safe environment for children	Sep-05
Religious Programmes and the Ofcom Broadcasting Code	May-05
Religious Programmes: A report of the key findings of a qualitative research study	May-05
R18 material: its potential impact on people under 18	May-05
PSB Review 1: Public Attitudes to PSB funding - MORI	Sep-04
PSB Review 1: Reshaping television for the UK's nations, regions and localities	Sep-04
PSB Review 1: Vol 1 Doc 3 - audience research	Apr-04

Nuisance calls panel research, May 2013	May-13
Online Copyright Infringement Tracker: Deep Dive Analysis Report	May-13
Media Literacy Data: Consultation on the National Curriculum for Computing	Apr-13
UK fixed line broadband performance - November 2012	Mar-13
Online Copyright Infringement Tracker Wave 2	Mar-13
Media Lives: Wave 8 2012 summary report	Feb-13
Narrowband Market Review Research Report	Feb-13
Mobile phone usage - Attitudes towards mobile phone functions including reception	Jan-13
Misselling and Billshock	Dec-12
The London 2012 Olympic Games: media consumption - Research Report	Dec-12
Customer Service Satisfaction Report	Dec-12
Online copyright infringement tracker benchmark study Q3 2012	Nov-12
Communication Choices: A segmentation report on communication methods used by UK consumers	Nov-12
Bournemouth Numbering research	Oct-12
Non-geographic telephone numbers: Omnibus survey	Oct-12
Children and Parents: Media Use and Attitudes Report	Oct-12
Parents Views on Parental Controls: findings of qualitative research	Oct-12
Childrens TV viewing: BARB analysis	Oct-12
Websites visited by children: Nielsen analysis	Oct-12
Media Tracker Survey: Key Findings Among Parents	Oct-12
Internet use and attitudes bulletin	Jul-12
Measuring news consumption and attitudes a report by Kantar Media	Jul-12
Measuring news consumption and attitudes data tables by Kantar Media	Jul-12
Business Connectivity Market Research Report	Jun-12
Ease of accessing bills	Feb-12
Fixed broadband switching	Feb-12
Media Lives Summary Report 2011	Feb-12
Ofcom children and parents media literacy audit 2011 - additional analysis on parental	Feb-12
Protecting audiences in a converged world	Jan-12
Non geographic numbers research among consumers	Dec-11
Non geographic numbers research among Service Providers	Dec-11
Illegal file-sharing pilot survey report by Kantar Media	Dec-11
Illegal file-sharing pilot peer review by Continental Research	Dec-11
Qualitative research into online digital piracy by GfK	Dec-11
Customer service satisfaction	Nov-11
Children and parents: media use and attitudes report	Oct-11
Media Lives	Oct-11
Mobile Coverage Checkers	Aug -11
Internet use and attitudes metrics bulletin	Jul-11
UK children's media literacy	Apr-11
UK Adults' Media Literacy Report	Apr-11
Relay Services	Feb-11
The Digital Day	Jan-11
International Calling Cards Research	Dec -10
Online trust and privacy: Peoples attitudes and behaviour	Dec-10
International Mobile Roaming Research	Nov-10
Mobile Not Spots	Nov-10
Non-Geographic Call Services Review	Oct-10
Services for Disabled Users of Communication Services	Oct-10
Strategic Review of Consumer Switching	Sep-10
Next Generation Services for older and disabled people	Sep-10
The Communications Market: Digital Radio	Jul-10
Quality of Customer Service Review	Jul-10
Review of Alternative Dispute Resolution and Complaints Handling Process	Jul-10
Children's Media Literacy in the Nations: Summary report	May-10
Adults' Media Literacy in the Nations: Summary report	May-10
UK Adults' Media Literacy Report	May-10
UK children's media literacy	Mar-10
Consumer concerns March 2010	Mar-10
The Business Consumer Experience 2009	Dec-09
The consumer experience 2009 research report	Dec-09
How people assess online content and services	Nov-09
UK children's media literacy 2009 interim report	Oct-09
UK adults' media literacy 2009 interim report	Oct-09
UK children's media literacy 2009 interim report annex top 50 websites	Oct-09
Consumer concerns Sept 2009	Sep-09
Children's and young people's access to online content on mobile devices, games consoles and portable media players	Sep-09
PSB Annual Report 2009	Jul-09
Digital Lifestyles: parents of children under 16	Jun-09
Not online, not included	Jun-09
Consumer concerns June 2009	Jun-09
Accessing the internet at home	Jun-09
Annex 10.2 - Mobile Calling Patterns Research	May-09
Digital Lifestyles: Adults aged 60 and over	May-09
Digital Lifestyles: Hesitants, Resistors and Economisers	Apr-09
Switching Omnibus Survey	Apr-09
Citizens' Digital Participation	Mar-09
Consumer concerns March 2009	Mar-09
No-one should miss out	Feb-09
Provision of Quality of Service Information	Jan-09
The consumer experience 2008 research report	Nov-08
People with visual impairments and communications services	Nov-08
People with learning disabilities and communications services	Nov-08
Review of the 070 personal numbering range	Oct-08
Media Literacy Audit: Report on UK adults' from ethnic minority groups	Sep-08
Attitudes towards mobile broadband	Sep-08
Transparency in Telephone Numbering research	July -08
Media Literacy Audit - Report on UK adults' media literacy	May-08
Media Literacy Audit - Report on UK childrens' media literacy	May-08
Annex 3 Media Literacy Audit - Report on UK children by platform	May-08
Annex 3: Media Literacy Audit - Report on UK adults by platform	May-08
Social Networking	Apr-08
PSB Review 2 phase 1: Annex 5 - The audience's view on the future of Public Service Broadcasting	Apr-08
PSB Review 2 phase 1: Annex 6 - PSB Review 2008 Research findings	Apr-08
Digital Dividend Review Market Research 2007	Nov-07
New News, Future News - Annexes	Jun-07
Niche ISPs - Size and total value of the market	Jan-07
Digital Dividend Review - A report of consumer research conducted for Ofcom by Holden Pearmain and ORC International	Dec-06
Review of General Condition 18 Number portability	Nov-06
SME Engagement with Digital Communications Services	Sep-06
Telephone numbering: safeguarding the future of numbers	Jul-06
Consumer Engagement with Digital Communications Services	Jul-06
Media Literacy Audit: Report on media literacy amongst children	May-06
Media Literacy Audit: Report on media literacy in the nations and regions	Apr-06
Media Literacy Audit: Report on media literacy amongst adults from minority ethnic groups	Apr-06
Media Literacy Audit: Report on media literacy amongst older people	Apr-06
Media Literacy Audit: Report on media literacy of disabled people	Apr-06
Media Literacy Audit - Report on adult media literacy	Mar-06
Telephone numbering: safeguarding the future of numbers	Feb-06
NI/ RoI short dialling code	Sep-05
London Telephone Numbers	Apr-05
Annex D: Universal Service Obligation: A Review	Jan-05
Telecoms strategic Review: Phase 2	Nov-04
NTS: SME research	Oct-04
NTS: Options for the future	Oct-04
Telecoms strategic Review: Phase 1	Apr-04
London Telephone Numbers	Apr-04
Telephone Numbering Program: The London Project	Apr-04
Oftel archive of research	Pre Sep 2004

Communication Choices: A segmentation report on communication methods used by UK consumers	Nov-12
The Business Consumer Experience 2009	Dec-09
Enforcement Report	May-09
Provision of Quality of Service Information	Jan-09
Annex 10 - Consumer research on pay TV	Sep-08
Ofcom stakeholder research 2007	Dec-07
SME Engagement with Digital Communications Services	Sep-06
Media Literacy Audit: Report on media literacy amongst adults from minority ethnic groups	Apr-06
Oftel archive of research	Pre Sep 2004

Relay Services	Feb-11
Services for Disabled Users of Communication Services	Oct-10
Next Generation Services for older and disabled people	Sep-10
Children's Media Literacy in the Nations: Summary report	May-10
Adults' Media Literacy in the Nations: Summary report	May-10
UK Adults' Media Literacy Report	May-10
UK children's media literacy	Mar-10
Consumer concerns March 2010	Mar-10
UK children's media literacy 2009 interim report	Oct-09
UK adults' media literacy 2009 interim report	Oct-09
Consumer concerns Sept 2009	Sep-09
2009 Research into the awareness and usage of Audio Description	Sep-09
PSB Annual Report 2009	Jul-09
Digital Lifestyles: parents of children under 16	Jun-09
Research report: Exploring how manufacturers, suppliers and retailers address the needs of older and disabled people: what are the barriers and drivers?	Jun-09
Not online, not included	Jun-09
Consumer concerns June 2009	Jun-09
Accessing the internet at home	Jun-09
Digital Lifestyles: Adults aged 60 and over	May-09
Digital Lifestyles: Hesitants, Resistors and Economisers	Apr-09
Consumer concerns March 2009	Mar-09
No one should miss out	Feb-09
People with visual impairments and communications services	Nov-08
People with learning disabilities and communications services	Nov-08
Annex 17 - Assessing the likely impact of ITVs regional news proposals	Sep-08
Perspectives on broadcaster training co-regulation	Sep-08
Media Literacy Audit: Report on UK adults from ethnic minority groups	Sep-08
Access Services Audio Description: Research into awareness levels	Jul-08
Media Literacy Audit - Report on UK adults' media literacy	May-08
Media Literacy Audit - Report on UK children's media literacy	May-08
Annex 3 Media Literacy Audit - Report on UK children by platform	May-08
Annex 3: Media Literacy Audit - Report on UK adults by platform	May-08
PSB Annual Report 2008	Apr-08
PSB Review 2 phase 1: Annex 5 - The audience's view on the future of Public Service Broadcasting	Apr-08
PSB Review 2 phase 1: Annex 6 - PSB Review 2008 Research findings	Apr-08
Digital Television Switchover and Disabled, Older, Isolated and low income consumers	Jun-07
New News, Future News - Annexes	Jun-07
Public Service Broadcasting: Annual Report 2007	Mar-07
Media Literacy Audit: Report on media literacy amongst children	May-06
Media Literacy Audit: Report on media literacy in the nations and regions	Apr-06
Media Literacy Audit: Report on media literacy amongst adults from minority ethnic groups	Apr-06
Media Literacy Audit: Report on media literacy amongst older people	Apr-06
Media Literacy Audit: Report on media literacy of disabled people	Apr-06
Summary of research on ease of use of domestic digital television equipment	Mar-06
Media Literacy Audit - Report on adult media literacy	Mar-06
Provision of Access Services	Mar-06
The representation and portrayal of people with disabilities on analogue terrestrial television	Dec-05
Subtitling - An issue of speed	Jan-05
Reshaping television for the UK's nations, regions and localities	Sep-04

The affordability of universal postal services	Mar-13
Postal use omnibus tables Dec 2011 - technical spec	Mar-13
Postal use omnibus tables Dec 2011	Mar-13
Ipsos MORI Postal Services Affordability Report	Mar-13
Review of User Needs	Jan-13
Postal Services: a consumer perspective	Oct-12
Review of User Needs Deliberative Research	Oct-12
Ofcom Review of User Needs deliberative research fieldwork documents - residential	Oct-12
Ofcom Review of User Needs deliberative research fieldwork documents - business	Oct-12
Review of User Needs Quantitative Research	Oct-12
Ofcom Review of User Needs residential data tables	Oct-12
Ofcom Review of User Needs business data tables	Oct-12

Market Research Publications

Regular publications

Regular statistical bulletins

Research Project Publications

Selected data collections