- Home
- Stakeholders
- Post
Postal Services
On 1 October 2011, Ofcom officially took over regulation of the UK’s postal services from the previous regulator Postcomm. Ofcom is responsible for safeguarding the UK’s Universal Service Obligation on postal services. You can find all Ofcom publications on post as well as archived material from Postcomm in this section.
This section covers relevant documents on the transition of regulation from the previous postal services regulator Postcomm to Ofcom.
In this section
Stamping out the myths about post regulation
Consumer information published 11|04|13
Regulation of the provision of post boxes
Statement published 13|06|2013
Royal Mail’s regulatory reporting audit for the year ending 31 March 2013
Statement published 28|03|2013
Decision on modification to Consumer Protection Condition 1
Statement published 28|03|2013
Safeguard cap for Second Class Large Letters and packets
Statement published 28|03|2013
Protecting the universal postal service for consumers
News release published 27|03|2013
Review of postal users’ needs
Statement published 27|03|2013
End-to-end competition in the postal sector
Statement published 27|03|2013
Protecting the universal postal service for consumers
Consumer story
Regulation of the provision of post boxes
Consultation published 27|03|2013
The affordability of universal postal services
Published 19|03|13
Review: Mail Integrity and Postal Common Operational Procedures : Call for inputs
Consultation published 28|02|2013
Royal Mail's regulatory reporting audit for the year ending 31 March 2013
Consultation published 21|02|2013
Safeguard cap for Second Class Large Letters and packets
Consultation published 14|02|13
Postcode Address File
Consultation published 07|02|13
An exception to Royal Mail’s universal service obligation - no universal service day for the day after the Battle of the Boyne bank holiday in Northern Ireland
Consultation published 06|12|2012
End-to-end competition in the postal sector
Consultation published 31|10|2012
Review of postal users’ needs - A consultation document on the reasonable needs of users in relation to the market for the provision of postal services in the United Kingdom
Consultation published 16|10|2012
End-to-end competition in the postal sector
Update published 25|07|2012
Royal Mail – roll out of Delivery to Neighbour scheme - Statement
Statement published 27|09|12
Royal Mail – roll out of Delivery to Neighbour scheme
Consultation published 11|07|2012
Amended Postal Common Operational Procedures Agreement
Published 01|06|12
Securing the Universal Postal Service - Safeguard cap for Large Letters and packets
Consultation published 27|04|2012
Proposed changes to Royal Mail’s Costing Manual
Consultation published 18|04|2012
Securing the Universal Postal Service - Decision on the new regulatory framework
Statement published 27|03|12
Review of Regulatory Conditions - Postal Regulation
Consultation published 13|12|11
Statement of Charging Principles: Postal Services
Consultation published 13|12|11
Consultation on extension to the USO deliveries exceptions Direction
Consultation published 16|11|11
Securing the Universal Postal Service
Consultation published 20|10|11
Postal regulation: Transition to the new regulatory framework - Update statement
Update statement published 03|10|11
Postal regulation: Transition to the new regulatory framework - Statement
Statement published 29|09|11
Postal regulation: Transition to the new regulatory framework
Consultation published 08|08|11
Find a Post Document
Postcomm website
For reference, the previous postal regulator Postcomm website is archived here:
UK Government Web Archive
Stay up to date
-
Broadcast Bulletin
The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.
-
Competition Bulletin
The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.
-
Media Literacy
Information and educational resources on Ofcom's promotion of Media Literacy.
-
The Communications Market Report
Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
View our reports -
The Consumer Experience
Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
View our reports