Switching Working Group

Following publication of the September 2010 consultation, we established the Switching Working Group (‘SWG’) to consider the problems with the existing Notification of Transfer and Migration Authorisation Code processes in more detail and to develop detailed specifications and costs for different switching process options for fixed voice and broadband services on the Openreach copper network.

The SWG was comprised of representatives from a wide range of fixed voice and broadband providers, the Office of the Telecommunications Adjudicator (‘OTA’) and Ofcom. The SWG was chaired by the OTA and met 7 times between November 2010 and July 2011. A sub-group of the SWG also met a further 8 times to progress more detailed consideration of the technical specifications. Detailed notes were kept of all the meetings and actions.