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for the UK communications industries.

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I want to complain about slamming/mis-selling

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This form will be unavailable from Friday 6 May at 5pm until the morning of Monday 9 May, while we carry out improvement work. We apologise for any inconvenience caused.

Please read these instructions carefully before submitting information to Ofcom.

Although Ofcom cannot investigate individual cases, the information you provide will help us monitor consumer issues, and could lead to us launching an investigation into a particular company.

For help with your individual case, submit a formal complaint to your provider or complain to its Alternative Dispute Resolution (ADR) service if your provider cannot resolve your concerns. The ADR scheme may be able to take action on your behalf. For more information on how to submit a complaint and for information on the ADR process.